Privacy Policy
At Southern Cross Interview Solutions, we are committed to protecting the privacy and security of all personal information collected through our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
We collect personal information that you voluntarily provide when using our site, accessing our services, or communicating with us. This information may include your name, contact details, professional background, and any other data necessary for providing our training, certification, consulting, and workshop services. We may also collect non-identifiable technical data automatically through cookies and similar technologies to improve your user experience on our platform.
Use of Personal Information
The personal data we collect is used solely to provide, manage, and enhance our services, including interviewer training and certification, recruitment process consulting, workplace communication workshops, and talent assessment. We may use your information to communicate with you regarding your engagement with our services, send administrative information, or respond to inquiries.
Legal Basis for Processing
We process your personal information based on one or more of the following lawful grounds: your consent, performance of a contract, compliance with legal obligations, protection of legitimate interests, or as otherwise permitted by applicable data protection laws.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties for marketing purposes. Personal data may be shared with trusted third-party service providers acting on our behalf to support service delivery, such as technology and payment providers, always under strict confidentiality and data protection obligations. Disclosure may also occur if required by law or to protect the legal rights of Southern Cross Interview Solutions.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to meet legal, regulatory, or contractual requirements. When data is no longer needed, we take reasonable measures to securely delete or anonymize it.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data, the right to restrict or object to processing, and the right to data portability. You also have the right to withdraw consent at any time where processing is based on consent. To exercise your rights or inquire about your personal data, you may contact us in writing at our physical address.
Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. Our security practices are regularly reviewed and updated to maintain a secure environment.
International Transfers
If personal data is transferred outside the European Economic Area or other applicable jurisdictions, we ensure that adequate safeguards are in place in compliance with data protection laws to protect your information.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance functionality, analyze usage, and personalize user experience. You may manage cookie preferences through your browser settings; however, disabling certain cookies may affect site performance.
Children’s Privacy
Our services are intended for adults and professional users. We do not knowingly collect personal information from individuals under the age of 16. If we become aware of such data collected inadvertently, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, our practices, or services. We encourage users to review this policy regularly to stay informed about how we protect your information.
Contact Information
For any questions or concerns regarding this Privacy Policy or your personal data, please contact Southern Cross Interview Solutions at 27 King Street, Suite 4, Melbourne, Victoria 3000, Australia.
Southern Cross Interview Solutions is committed to maintaining your trust and respecting your privacy through responsible data handling and compliance with applicable laws. Thank you for choosing our online platform for your professional training and development needs.